Frequently Asked Questions

Do I need to create an account to inquire?

No. Just use the inquiry form on the artwork page or the Contact page. No account or registration needed.

How do I know if a work is still available?

All works shown on the site are available unless marked otherwise. If you inquire about a piece that has recently sold, we will let you know promptly.

Can I see the artwork before buying?

Yes, and we encourage it. You have three options: visit Jin’s Art Gallery in Kuala Lumpur in person, request a video of the work, or view it in your own space using AR through Artplacer. Details are on each artwork’s page.

Is the gallery open to the public?

The gallery is open for exhibitions and events, not as a walk-in space. If you would like to visit to view a specific work, get in touch and we will arrange it.

How long does it take to get a response to my inquiry?

We aim to respond within two business days.

How is payment made?

Once your inquiry is confirmed, we send you a secure payment link. You pay by card. No bank transfer needed.

Do you ship internationally?

Yes. Shipping costs and delivery times vary by destination and will be confirmed when you inquire.

Can I return a work if I change my mind?

We do not accept returns for change of mind, given the nature of original art. If a work arrives damaged or materially different from its description, contact us within 48 hours and we will resolve it.

Who selects the artists and works on this site?

Everything on Jinart Select is personally selected by Lim Siang Jin. If it is here, it has met his standard.

I have a question not answered here.

Write to us at curator@jinartselect.gallery. We are happy to help.